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Service and Warranty Technical Service Support
Fulltime
Posted 01 October 2021

Located at our Toronto head office, the Technical Service Support person is responsible for technical service support for our authorized Kawasaki dealers across Canada.

Summary

Service and Warranty Technical Service Support

Responsibilities

    Located at our Toronto head office, the Technical Service Support person is responsible for technical service support for our authorized Kawasaki dealers across Canada.

     

    Your primary duty is to provide timely and effective technical assistance and solutions to our dealer’s service departments (engine, drivetrain, fuel injection, chassis, electrical, etc.) at a national level.

    Secondary duties include: Identify, monitor, and report technical problems to KHI, Kawasaki Heavy Industries, Japan. Investigate warranty claims as required by the department. Develop, schedule, and present bulletins and technical training for all our dealers across Canada. Perform various other duties, as necessary. They may include, but are not limited to, participating in dealer meeting duties, units repair, product evaluation, and other special projects.

Education and Experience

    Three years’ experience as a powersports Technician.

Qualifications

    Minimum Skills

    ·        Must be fluent in English for both spoken and written word. The addition of French would be an asset.

    ·        Must possess exceptional technical understanding and troubleshooting skills relating to the motorcycle/ATV/PWC industry.

    ·        Possess an outgoing, positive personality relating to dealer relations

    ·        Self-starter, able to work unassisted and within group projects.

    ·        Valid motorcycle driver’s license.

    ·        Motorcycle mechanics license is an asset.